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​​​​​​​​​​​​​​​​​​​​​​​​​​​​816 S. Coppell Rd.
Coppell, TX 75019​​
PO Box 9478
Monday - Friday 7 am - 4:30 pm​
Please leave a detailed message including your name and phone number. Due to COVID-19, many calls to the City of Coppell are forwarded to offsite phones. As a result, staff may be unable to return calls if you do not leave contact information. 

The Streets Division mission is to maintain streets and alleys in a safe and drivable condition. In addition, it is our mission to respond to emergency conditions associated with flooding, barricading, snow and ice control.  Furthermore, the Streets Division provided services to repair broken or settled sidewalks within the city Right of Way.

The Streets Division personnel maintain 368 miles of streets, repair 33,000 square feet of sidewalk and seal 221,000 linear feet of concrete pavement annually.


Please contact the Streets Department to repair damaged sidewalks, streets, a curb that is crumbling or an alley that is sinking.  You may also report damage electronically by using the Request for Service​​ link.  For emergency situations after normal business hours, weekends and holidays please call Coppell Police Dispatch at 972-304-3610.

If you witness any vandalism, graffiti, or accidental damage to streets or alleys, please contact the Streets Division or Coppell Police Dispatch at 972-304-3610 after hours.


The City does not maintain creeks or ditches on private property.  The City does maintain inlets, pipes, concrete channels and headwalls that discharge into creeks.  At a property owner's request, the City will remove obstacles on private property which are obstructing the flow of water, provided they are accessible from land.

  • ​In the event of flooding due to a blockage of the storm drain system, residents may call the Streets Division.
  • In the event of a flooding emergency during non business hours please contact Coppell Police Dispatch at 972-304-3610.
Residents are urged not to dispose of leaves or grass clippings into open drainage systems or to place any debris in a location that would impede the flow of water into the underground drainage system.  Such actions may result in serious flooding.  Also, waste accumulates and pollutes the areas adjacent to ditches, streams and lakes and ruins the aesthetics for all citizens of Coppell.


The Public Works Department provides administration and oversight of the Annual Street, Alley & Curb Repair Projects.  These projects are conducted generally between April and December of each year using the list of addresses requested or called in for repair from the previous year.

If a street needs repair, a curb is crumbling or an alley is sinking a work order will be issued for evaluation and measurement of the location.  The address will be added to a list for repair during next year's contract period.  In emergency cases repairs will be made as soon as possible.​


The Street Sweeping Program for the City of Coppell consists fo sweeping the major thoroughfares listed below on bi-annual basis through an outside contractor.

​Bethel Rd.​from Freeport Pkwy. to western city limit
​Bethel School Rd.​from Harris St. east to MacArthur Blvd.
​Denton Tap Rd./Belt Line Rd.​​from north city limit to IH 635
​E. Belt Line Rd.​from Denton Tap Rd. east to city limit
​Freeport Pkwy.​from Ruby Rd. south to IH 635
​Heartz Rd.​from Parkway Blvd. south to Bethel School Rd.
​MacArthur Blvd​.​from north city limit to south city limit
​Mockingbird Ln.​from Sandy Lake Rd. to E Belt Line Rd.
​Moore Rd.​from E Belt Line Rd. north to dead end at Community Park
​Parkway Blvd.​from MacArthur Blvd. west to Coppell Rd.
​Riverchase Dr.​from MacArthur Blvd. east/north to Sandy Lake Rd.
​Royal Ln.​from Sandy Lake Rd. south to IH 635
​Samuel Blvd.​from MacArthur Blvd. south to Sandy Lake Rd.
​Sandy Lake Rd.​from Royal Ln. to eastern city limit
​Southwestern Blvd.​from Belt Line to Freeport Pkwy.