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Planning for Projects and Services: Police Services

​Part Two of Seven: Police Services

As the City of Coppell moves into the future, City staff recognizes the need to be proactive and strategic when it comes to budget planning. Coppell is reaching a state of build-out, and the City's population is not expected to increase exponentially in the coming years. However, the City's population has continued to grow in recent years, and Coppell saw a 3% increase in the number of residents from 2014 to 2018. In order to accommodate this growth and continue to offer the high-level of service that residents expect, the City strategically invests significant funds into projects and initiatives that benefit the whole community. 

Further, the City of Coppell is transitioning into a sustainment stage. As infrastructure ages, the City must take steps to proactively maintain its assets and improve upon the high standard of living in Coppell. The City has begun to place an increased priority on maintenance and redevelopment. From roadways to sidewalks to streetscapes, City crews are working continuously to maintain public assets to ensure that they continue to be viable into the future. 

"Our future is wholly dependent on our ability to serve the public," said Mike Land, City Manager. "The City's dedicated municipal workforce recognizes that the 'person in the house' is our only reason for existing, and we strive to demonstrate that through our actions and behaviors. The level of service is great today, but our goal is to make it even better tomorrow. Our continued efforts to maintain and improve our overall service delivery and maintenance efforts will enhance Coppell's desirability as a community of choice for existing and potential residents, businesses and visitors." 

Budget Planning Process

The City of Coppell uses a rolling five-year planning document to prioritize projects and major expenditures. This document is updated annually, and it serves as a guideline for the upcoming fiscal year budgets. Every project that the City prioritizes has a direct and measurable benefit to the community. Over the past three years, the City has used this document to plan for various projects and services that are funded through the General Fund, various Special Revenue Funds and grants, when available. These projects and services include: 

Police Services

From 2014 to 2018, the nationally recognized and accredited Coppell Police Department received an annual average of 14,683 calls for service. The Police Department has won numerous awards and recognitions for its crime prevention efforts and community outreach programs.  

In the past few years, the Coppell Police Department engaged residents through multiple community outreach programs. For example, the Police Department hosts a Citizens Police Academy, which gives residents hands-on experience with police operations. The Coppell Police Department also encourages residents to get involved in numerous other programs that it offers, such as Coffee with Cops, Junior Police Academy, Police Explorers, and Women's and High School Girl's Self Defense classes. Further, the Police Department works closely with Homeowners Associations throughout the city, and it offers unique services such as vacation/house watches. 

For multiple years, the Coppell Police Department has ranked number one in Texas and in the top 10 in the country for its National Night Out (NNO) efforts. National Night Out is designed to bring neighbors together, strengthen neighborhood spirit, and generate participation in anti-crime and drug programs. 

As a result of these programs, the Coppell Police Department has seen a significant decrease of the number of violent crimes in the city. In 2005, Coppell had approximately 24 violent incidents per 1,000 residents. In 2012, that number was decreased to approximately 17 violent crimes per 1,000 residents. In 2017, Coppell had only 13.5 violent crimes per 1,000 residents. Overall, crime in Coppell has decreased by 14.5% since 2010. 

It is not just outreach programs that set the Coppell Police Department apart, however. Each Coppell Police Department patrol vehicle is equipped with state-of-the-art technology, including thermal imaging night vision cameras, which allow offers to more effectively manage surveillance activities, locate and apprehend suspects, investigate crime scenes and conduct search and rescue operations. Further, the Coppell Police Department implemented the use of body cameras for every officer in 2013. 

About the City of Coppell Budget:

The City of Coppell continues to see positive economic indicators in all areas of finance, including the recently reaffirmed AAA bond rating, growth in the tax base and surging sales tax receipts primarily due to thriving distribution centers and business parks. Expenditures, revenues, and reserves have been managed efficiently and proactively for many years, resulting in appropriate fund balances and a strong financial position. 

"The City of Coppell is in a great financial position," said Mayor Karen Hunt. "City staff continue to do a fantastic job managing our public monies. We are very fortunate to live, work, and play in a city that places a high value on community and quality of life while focusing on maintaining what we have built."

The City of Coppell works diligently to be fiscally responsible and transparent, and the City continuously receives accolades from outside agencies regarding its financial planning and prudent budgeting practices. The City strongly encourages residents to get involved, attend public meetings and provide feedback on the proposed budget. 

For more information about the FY2018-2019 budget, contact the Finance Department at 972-304-3691 or visit