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Residents

Residential Services

​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Coppell offers residents an excellent quality of life through everything from the superb park system, to well maintained streets and thoroughfares, to the Coppell Community Gardens, and the public library.  Here you can find quick links to a variety of residential services.

Utilities and Services
  • Water Utilities​ - Utility Operations Division can turn your water meter off in order for you to make repairs on your private water line​
  • H2Online​ - Pay your water bill online
  • Oncor​ - Report a streetlight issue
  • Trash, Recycling and Household Hazardous Waste - The City holds a contract with Republic Services for waste removal. Learn more about this service.  Missed pick up?  Customer Service Calls: 972-304-3555 or 817-332-7301
Franchise Utility Providers who offer service to Coppell residents and businesses have infrastructure located throughout town in various rights of way and easements. The only obligation franchise utility providers have to the City regarding working on their infrastructure is to pull a permit granting 45 days notice.
  • ​Electricity - Oncor distributes electricity to several providers in Coppell. Information regarding electric competition and available providers are on the Public Utility Commission’s Power to Choose website: www.powertochoose.org
  • Natural Gas - Atmos Energy provides natural gas service in Coppell: 888-286-6700
    If you smell natural gas or believe there might be a gas leak, please call 9-1-1
  • Television/Phone/Internet
    Cable TV, Internet & Phone Providers:
    - Frontier Communications: 800-921-8101 or www.frontier.com
    - Time Warner Cable: 972-742-5892 or www.timewarnercable.com/texas
    Cable TV & Phone Provider:
    - AT&T DIRECTV: 844-855-1539 (tv) / 800-499-7928 (land line) or www.att.com
    Satellite TV & Internet Provider:
    - Dish Network: 817-310-9132 or www.dish.com
Please contact your provider directly for billing and service related issues. This list is fluid and providers may or may not serve all Coppell households.

Your Home
Alarm Permits​​ - A permit is required for each alarm site and each type of alarm system in residential dwellings and in businesses.  Permits must be obtained within 30 days of installation and renewed annually.
Building Permits​ - Permits for accessory buildings, fences and more.
Code Compliance​ - This Division plays a major role in sustaining the integrity of the community while making Coppell a better place to live, work, and play.​​​
 
Community
Coppell Connection City Volunteer Opportunities​​ - The City of Coppell recognizes and welcomes the extraordinary value that volunteers bring to the public stewardship, citizen engagement, and expanded resources of our programs, projects, events, and activities.  
Social Services​​ - ​​Through non-profit organizations, the City offers residents access to a variety of social services .
 
Neighborhood Safety
Solicitor Permits​ - Who is knocking at your door?  The City of Coppell requires some ​​solicitors and handbill distributors to obtain permits before entering neighborhoods.  
Citizen Observer​ - Submit anonymous tips.​​​
RAIDS Online​ - The Coppell Police Department uses RAIDS Online to help you get a better idea of the crime activity in your area.​
Emergency Services
Police
Fire
Dial 9-1-1 in a life-threatening emergency
 
Emergency and Non-Emergency Communications - ​How We Communicate
Communication before, during and after a crisis is critical. Stay prepared and informed by signing up for at least two of the communication methods below to ensure you receive important messages that could affect your family, home or daily routine. While you may receive the same message twice, you will be assured to receive at least one.
  • Emergency Notifications - Register online to receive emergency notifications from the city, inlcuding phone calls, SMS text messages and emails. A primary phone number MUST be added to register. Please add a phone number capable of receiving text messages and an email address for less invasive contact.  This system is not fast enough to send messages about severe weather WARNINGS.  Please tune to local radio/TV stations for the latest weather warnings. 
  • CoppellClips - Weekly email newsletter providing information about city events, meetings, and items of interest. Scroll up to the top of this page and look to the right. 
  • Facebook - CityOfCoppell​
  • Twitter -  @CityOfCoppell
Fitness and Fun
Parks, Pavilions and Trails - Coppell prides itself in the  beautiful parks and miles of trails.
The CORE​ - Workout, play games, swim at The CORE of fitness and fun.
Wagon Wheel Tennis Center​​ - Tennis anyone?
Coppell Public Library ​- Fantastic collection and plenty of online opportunities to help you learn, grow and have fun!